Upon placement of your order, you will be sent an order confirmation to your email address. This also confirms that we have received your order. If you have not received an order confirmation, please verify that you have completed the payment process.

Domestic orders (Australia only)

Standard shipping 

Orders Over $99 qualify for FREE shipping. Please note that if discounts, coupons or other offers reduce the value of the order to below $99, free shipping does not apply.

Orders Under $99 are charged at a flat rate of $10 for orders under 3kg. Express shipping is available for $15.50 for orders under 3kg or $17.50 for orders over 3kg. Unfortunately, we cannot offer free shipping on Express deliveries.

For the security and tracking of your parcel, we mark all shipments as requiring a "Signature on Delivery". If you would like to change this to "Authority to Leave", you will need to access the Australia Post MyPost website and update your preferences.

Delivery times

Standard Post
Melbourne, Sydney, Adelaide - 4-5 business days
All other areas - 5-8 business days

Express Post
Metro areas (except Perth & Darwin) - 1-2 business days
All other areas - 2-5 business days

International orders

Are fulfilled through Australia Post International or TNT with an estimated shipment time of 2-3 weeks.

Please note that shipment time is not guaranteed by Nature’s Dew or Australia Post. Nature’s Dew is not responsible for an order once it is in the Australia Post system.

To ensure your delivery arrives to the correct destination and on time, please ensure that someone is available to sign and collect the delivery.

Shipping rates for all International Orders will be calculated at checkout. Shipping charges are based on value, weight, volume and destination.

Once your order is in the shopping cart, you can select your destination country to see available shipping options.

Orders shipped outside of Australia may be subjected to taxes, customs duties and other fees by the destination country. The recipient is responsible for these fees.

International Shipping is not included in our free shipping option.

Due to the cancellation of many international flights and country specific restrictions, overseas transit times may be delayed.

From our family to yours

We make our skincare in small batches from wildcrafted ingredients.
For this reason, colour may vary from batch to batch.

Gift cards available

The perfect gift, you choose the value.

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